Call Us: 860-643-0502
“The finest compliment we can receive is a referral from past clients. Thank you for your trust”. Joseph M. Grillo Jr.
945 Center Street., Manchester CT 06040
To: Everyone at CRG.
Thanks so much for the Davinci roofing you installed on our home. Your workmen were great. I was amazed at how hard they worked even though it was freezing cold outside. They even had to shovel snow around the house several times just to be able to start working in the mornings.
Friends and neighbors are amazed how great my new slate roofing looks and can't believe it when I tell them it's a composite material, not real slate. I also love the copper flashing. It gives it that authentic look needed for my historic home.
Thanks again, and see you for next project.
This is just a note to thank you for calling me back this morning and for knowing me well enough to realize something was wrong that needed to be addressed. Your call and our conversation eased my stress and helped put things back into perspective.
Admittedly, these last few weeks have been stressful, mainly because the painters were brought in sooner than they should have been. But even under these circumstances, you were fair and accommodating to the work they were doing, to the degree your schedule allowed. Although the painters are not yet finished, they were able to complete a lot of work in a short period of time.
Claudette and Sandy have lived up to your high recommendation and I am very impressed with their work, their focus on quality and their sincere interest in my satisfaction. It is very likely that I will call on them in the future to handle other painting jobs in our home.
The relationship that I have established with you over the past several weeks is appreciated on many levels. You've educated me, listened to me, understood me and even humored me (especially when I throw my own remodeling ideas at you - as ridiculous as they probably sound).
Through all of this, you have consistently demonstrated patience and genuine interest in my thoughts and concerns, as well as our best interest for this project. These same traits are what made me want to work with your father over the past several months designing these improvement concepts that you are now bringing to life. Your father also dedicated his personal time and attention getting to know us and understand what we needed and wanted. It is clear to me where you get these traits from and why you are as successful as you are.
In the larger scheme of things, this project has run very smoothly and we are both happy with the results thus far. Undoubtedly, we are anxious to get back into the rest of our house and enjoy these new changes. I know you will get us there feeling 100% satisfied.
Thanks again Joe - for everything so far.
I just wanted to send you a quick note of thanks and appreciation for the work you and your team did on our home. It looks fabulous! We couldn't be more pleased with the outcome. Friends and family drive by and barely recognize the house- what a wonderful transformation! Not only does the house look great, the building process was a breeze. You were so on top of everything. Every step of the way, you returned our calls promptly, no detail was overlooked, and the speed with which the project completed surprised everyone.
My husband and I were most impressed that your reply to our questions and concerns was, "don't worry about a thing, I'll take care of it." And you did!
Again, thanks to you and your builders our oddly shaped 1970s contemporary has a new lease on life. Lots of new living space inside and amazing curb appeal outside! Now we have to talk about our kitchen ....
Jennifer & Greg
John and I are extremely pleased with the results of the bathroom and bedroom remodeling work done in our home. Our main goals for our 4-bedroom cape were to gain master bedroom space, provide a separate bathroom for our 2 children and update our existing bathrooms.
Your creative ideas during the planning phase were very helpful. They really opened up our eyes to different ways of thinking about how to use our space without making radical and expensive structural changes to our home. Honestly, the results surpassed our expectations.
I especially appreciate your suggestion to integrate our laundry room (in the basement) into one of the first floor bathrooms. I can't say doing laundry is my favorite household task, but now it is a whole lot easier with the laundry room being on the first floor of the home.
Everyone was great to work with. The guys on the job were all professional; they worked quickly and neatly (especially during demolition phase) and were very considerate to our family as we remained in our home during the entire project. Joe was very attentive to every detail and communicated every step ahead of time to prepare us appropriately and stay ahead of critical decisions to be sure that the final results were what we really wanted.
Thank you for all your efforts in helping to make this project a great experience for us. We will definitely call on you again for our remodeling needs!
John and Liz